Terms & conditions

WELCOME TO PHARMCARE-PHMS.COM .PHARMCARE-PHMS.COM IS OWNED AND OPERATED BY PETRA SOFTWARE IND. COMPANY. BY USING PHARMCARE-PHMS.COM YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE, LEGAL NOTICES, PRIVACY POLICY AND ALL DISCLAIMERS AND TERMS AND CONDITIONS THAT APPEAR ELSEWHERE ON PHARMCARE-PHMS.COM.

Your Order

BY PLACING AN ORDER WITH US (THE SUPPLIER), YOU (THE CUSTOMER) ACCEPT THESE TERMS AND CONDITIONS, AS WELL AS OUR PRIVACY POLICY OF THIS WEBSITE.

ONCE YOU’VE PLACED YOUR ORDER, WE WILL ACKNOWLEDGE YOUR ORDER IMMEDIATELY BY EMAIL AND CONFIRM OUR ACCEPTANCE WITHIN 48 HOURS/  ON NORMAL BUSINESS DAYS, WHICH ARE SUNDAY THROUGH THURSDAY EXCLUDING EGYPTIAN GOVERNMENTAL HOLIDAYS. . THIS IS TO INFORM YOU THAT WE’VE RECEIVED YOUR ORDER AND ONE OF OUR AGENTS WILL BE PROCESSING IT.

Payment types we accept

WESTERN UNION, CASH ON DELIVERY, PAYPAL, BANK TRANSFER, 2CHECKOUT (VISA, MASTERCARD, AMEX, DISCOVER, JCB, DINERS CLUB, DEBIT CARD, PAYPAL) ARE ACCEPTED.

ONLINE PAYMENTS MAY BE MADE BY DEBIT OR CREDIT CARD. PAYMENT USING A DEBIT OR CREDIT CARD IS TAKEN AT THE TIME YOU PLACE YOUR ORDER AND IS PROCESSED USING AN INDEPENDENT COMPANY’S SECURE PAYMENT PROCESSING SYSTEM. WE DO NOT HAVE DIRECT ACCESS TO ANY OF YOUR PAYMENT CARD INFORMATION.

Disclaimers

PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.

THE CUSTOMER IS RESPONSIBLE TO SETTLE ALL IMPORT CHARGES AND DUTIES IN THE DESTINATION COUNTRY.

ALL TRADEMARKS AND TRADE NAMES USED HEREIN ARE PROPERTY OF THEIR RESPECTIVE OWNERS.

ALTHOUGH WE TRY TO ASSURE ACCURACY, PETRA SOFTWARE IND. COMPANY CANNOT BE RESPONSIBLE FOR TYPOGRAPHIC ERRORS ON THIS WEBSITE.

UPGRADE OFFERS AND SPECIAL PROMOTIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

PETRA SOFTWARE IND. COMPANY RESERVES THE RIGHT TO BLACKLIST ANY CUSTOMER AND/OR REFUSE ANY ORDER WITHOUT REASON.

CUSTOMERS ARE RESPONSIBLE FOR ENSURING THAT THE PRODUCTS THEY BUY DO NOT VIOLATE ANY RULES OR LAWS IN THE DESTINATION COUNTRY.

EGYPTIAN LAWS ARE THE APPLICABLE LAWS TO ALL TRANSACTIONS AND ANY DISPUTES SHALL BE RULED IN EGYPTIAN COURTS.

Shipped and Home Delivery products

YOU MAY HAVE YOUR PRODUCT DELIVERED TO YOUR HOME VIA ONE OF OUR AVAILABLE HOME DELIVERY OPTIONS. WE DELIVER ORDERS ON NORMAL BUSINESS DAYS, WHICH ARE SUNDAY THROUGH THURSDAY EXCLUDING EGYPTIAN GOVERNMENTAL HOLIDAYS.

ORDER INFORMATION SUCH AS BILLING OR SHIPPING ADDRESS THAT IS INACCURATE OR INCOMPLETE MAY RESULT IN DELAYS. PRODUCTS CANNOT BE SHIPPED TO INCOMPLETE ADDRESSES.

IN CASES OF NOT ACCEPTING THE DELIVERY FOR REASONS OTHER THAN WRONG ITEMS, THE CUSTOMER AGREES TO PAY THE SHIPPING CHARGES INCURRED AND SPECIFIED ON THE INVOICE.

Order Cancellations

WE ARE UNABLE TO REFUND ANY ONLINE PURCHASE FROM THE TIME YOUR ORDER IS PLACED (WHEN YOU CLICK THE PROCESS ORDER BUTTON) UNTIL THE PRODUCT IS RECEIVED BY YOU AND RETURNED TO US. IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE AFTER RECEIVING YOUR PRODUCT, PLEASE REVIEW OUR RETURNS POLICY.

Shipping Charges

ALL SHIPPING CHARGES ARE BASED ON PACKAGE WEIGHT AND DIMENSION.

IF SHIPPING CHARGES WERE NOT CALCULATED FOR ANY REASON, YOU WILL BE CONTACTED BY ONE OF OUR SALES ASSISTANTS BEFORE SHIPPING.

Proprietary Rights

ALL CONTENT INCLUDED ON OR COMPRISING PHARMCARE-PHMS.COM WEBSITE INCLUDING INFORMATION, DATA, SOFTWARE, PHOTOGRAPHS, GRAPHS, VIDEOS, GRAPHICS, MUSIC, SOUNDS AND OTHER MATERIAL IS PROTECTED BY COPYRIGHT, TRADEMARK, PATENT OR OTHER PROPRIETARY RIGHTS, AND THESE RIGHTS ARE VALID AND PROTECTED IN ALL FORMS, MEDIA AND TECHNOLOGIES EXISTING NOW OR DEVELOPED IN THE FUTURE.

Company Information

PETRA SOFTWARE IND. COMPANY

1 Al Assal,EL-Gomhoreya,st , Asyut-Egypt

ASSUIT, EGYPT

MOB # 201012470507 /   (SUN-THURS 9 AM-5 PM)

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